1. Acceptance of Terms
By accessing our website or booking any services with Astro City Detail (“we,” “us,” or “our”), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.
2. Services Provided
Astro City Detail provides professional mobile and/or in-shop auto detailing services in and around Humble, Texas. Services may include interior detailing, exterior detailing, paint correction, ceramic coating, window tinting, and other vehicle care services. Pricing and availability are subject to change without notice.
3. Appointments and Scheduling
Appointments may be booked through our website, by phone, or by email.
We ask that you provide accurate vehicle information at the time of booking.
We reserve the right to adjust pricing if vehicle condition differs materially from what was described.
Cancellations should be made at least 24 hours in advance. Late cancellations or no-shows may be subject to a cancellation fee.
4. Payment Terms
Payment is due at the time services are completed unless other arrangements have been made in advance.
We accept cash, credit/debit cards, and other methods listed on our website.
Prices listed are subject to change. You will be provided with a final quote before services begin.
5. Vehicle Condition and Pre-Existing Damage
Astro City Detail is not responsible for pre-existing damage or defects present before services begin.
You are responsible for removing all personal items and valuables from your vehicle prior to service.
Heavily soiled or biohazard-affected vehicles may incur additional fees.
6. SMS Messaging Program
By providing your mobile phone number and opting in, you consent to receive SMS text messages from Astro City Detail. Our SMS program is used for the following purposes:
Appointment confirmations, reminders, and follow-ups
Responses to quote requests submitted through our website
Service updates and status notifications
Occasional promotional offers and special deals (if opted in separately)
Message Frequency:
Message frequency varies. You may receive up to 4 messages per month depending on your activity with us.
Message & Data Rates:
Message and data rates may apply. Check with your mobile carrier for details on your plan’s SMS and data rates. Astro City Detail is not responsible for any charges incurred from your carrier.
How to Opt Out:
You may opt out of SMS communications at any time by replying STOP to any message you receive from us. After opting out, you will receive one final confirmation message and no further messages will be sent. To re-subscribe, text START to our number.
For Help:
Reply HELP to any of our messages or contact us directly at (830) 402-7876 or [email protected] for assistance with our SMS program.
Carrier Disclaimer:
Carriers are not liable for delayed or undelivered messages. Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most major US carriers. Astro City Detail’s SMS program is offered as a convenience and we reserve the right to modify or discontinue it at any time.
7. Age Restriction
Our website and services are intended for individuals who are 18 years of age or older. By using our website or booking services, you confirm that you are at least 18 years old. We do not knowingly collect information from or provide services directly to individuals under the age of 18.
8. Liability Limitation
To the fullest extent permitted by Texas law, Astro City Detail’s liability for any claim arising from our services is limited to the amount paid for the specific service at issue. We are not liable for indirect, incidental, or consequential damages.
9. Satisfaction Guarantee
If you are not satisfied with the results of your service, please contact us within 48 hours of service completion and we will work with you to address the concern. We do not offer refunds for completed services but will make reasonable efforts to correct any issues caused by our work.
10. Intellectual Property
All content on this website, including text, images, logos, and graphics, is the property of Astro City Detail and may not be copied or reproduced without our written permission.
11. Governing Law
These Terms of Service shall be governed by the laws of the State of Texas. Any disputes shall be resolved in the courts of Harris County, Texas.
12. Changes to These Terms
We reserve the right to modify these Terms of Service at any time. Updated terms will be posted on our website with a revised effective date. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated terms.
13. Contact & Support Information
For questions about these Terms of Service, SMS opt-out requests, or any other support needs, please contact us:
Astro City Detail
Humble, Texas
Email: [email protected]
Phone: (830) 402-7876
Website: www.astrocitydetail.com
Privacy Policy: www.astrocitydetail.com/privacy-policy