1. Introduction
Astro City Detail is a professional auto detailing business located in Humble, Texas. This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us to request services. We are committed to protecting your personal information and your right to privacy.
2. Information We Collect
We may collect the following types of information:
Contact information such as your name, phone number, and email address
Vehicle information such as make, model, year, and condition
Service preferences and appointment details
Payment information (processed securely through third-party payment processors)
Communications you send to us through our website contact forms or email
Basic usage data when you visit our website (e.g., browser type, pages visited)
3. How We Use Your Information
We use the information we collect to:
Schedule and confirm appointments for detailing services
Communicate with you about your service, including follow-ups and reminders
Process payments for services rendered
Improve our website and services based on how visitors interact with our site
Respond to questions, comments, or concerns you submit to us
Send occasional promotional offers or service updates (you may opt out at any time)
4. SMS Opt-In & Text Messaging
When you provide your mobile phone number on our website forms or otherwise consent to receive text messages, you are opting in to receive SMS communications from Astro City Detail. These messages may include:
Appointment confirmations, reminders, and follow-ups
Responses to quote requests submitted through our website
Service status updates and notifications
Occasional promotional offers (only if you have opted in)
You may opt out at any time by replying STOP to any message. After opting out, you will receive one final confirmation and no further messages will be sent. Reply HELP for assistance or contact us directly.
Message and data rates may apply. Message frequency varies based on your interactions with us.
đź”’ NO SHARING OF SMS OPT-IN DATA: We do not sell, rent, share, or disclose your SMS opt-in information or phone number to any third party or affiliate for marketing or promotional purposes. Your consent to receive text messages from Astro City Detail is non-transferable and will never be shared with outside organizations.
5. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
With service providers who assist us in operating our website or processing payments, subject to confidentiality agreements
When required by law, court order, or other legal process
To protect the rights, property, or safety of Astro City Detail, our customers, or others
Specifically regarding SMS opt-in data: Information collected as part of the SMS opt-in process will not be shared with any third party for marketing or promotional purposes under any circumstances.
6. Cookies and Website Analytics
Our website may use cookies or similar tracking technologies to improve your browsing experience and analyze traffic. You can control cookie settings through your browser. We may use tools such as Google Analytics to understand how visitors use our site. This data is aggregated and does not personally identify you.
7. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure. We encourage you to contact us directly if you have concerns about the security of your information.
8. Children’s Privacy
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
9. Your Rights
You have the right to:
Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information, subject to legal retention requirements
Opt out of SMS communications by replying STOP to any message
Opt out of promotional email communications at any time by contacting us directly
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or wish to opt out of SMS communications, please contact us:
Astro City Detail
Humble, Texas
Email: [email protected]
Phone: (830) 402-7876
Website: www.astrocitydetail.com